Case studies

Scaling DTC in a low-awareness category

Saicho is a premium sparkling tea brand with strong credibility in high-end hospitality and on-trade environments. The product was proven, the brand was respected, but the category itself remained relatively niche.

While there were clear signs of product-market fit, consumer awareness of sparkling tea was still limited. Growth couldn't rely solely on capturing existing demand; it required educating customers, building consideration and expanding the category itself.

Like many emerging consumer brands, Saicho also faced the challenge of balancing ambition with efficiency. Budgets and internal resources were finite, making it critical that every investment delivered measurable commercial impact.

The opportunity was clear: translate strong on-trade brand equity into a scalable DTC growth engine, increase awareness of the category and build sustainable demand without compromising profitability or brand positioning.

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From soft launch to scalable growth

House of Decant is a challenger alcohol retailer operating in one of the UK's most competitive ecommerce categories.

When Growth Society became involved, the business was still in its early stages. The brand had completed a soft launch and generated some initial traction, but there was no proven acquisition model, limited marketing infrastructure and no clear roadmap for scaling growth.

Within weeks of the initial conversation, we assembled a specialist team spanning strategy, paid media, CRM, content and creative, creating the foundations required to move quickly.

The opportunity was clear. House of Decant had a distinctive brand identity, a strong point of view and pricing advantages through its supply model. The challenge was turning those strengths into a repeatable growth engine capable of acquiring customers efficiently and building long-term customer value.

Leadership needed a clear growth strategy, confidence in where to invest and a framework capable of taking the business from early-stage traction to meaningful scale.

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More revenue, stronger margins, better decisions.

Horwood Homewares is a long-established UK kitchenware business operating across multiple brands in a highly competitive, often promotion-led category.

Stellar had already built strong momentum online, with growing traffic, revenue and customer engagement. The challenge wasn't generating growth, it was understanding how to scale it more profitably.

The leadership team wanted clearer strategic direction, better visibility of the commercial drivers behind performance and reporting that went beyond platform metrics and ROAS. The objective was to accelerate growth, improve margins and reduce reliance on promotions and paid media. The foundations were in place; what was needed was sharper prioritisation, stronger commercial insight and a clearer roadmap for growth.

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